Returns & Exchanges

At Wilde Bicycle, we want you to be fully stoked on your new gear, which is why we offer a 30-day return window for unused items in their original packaging. Whether it's a component fitment issue or a change of heart, we're here to get you back on the trail as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Gear

  Securely place the unused items in their original packaging, ensuring all tags, manuals, and small parts are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking number for peace of mind.

• 4.
  Inspection and Refund

  Once our workshop team inspects the returned items for quality assurance, we will process your refund or exchange within 5-7 business days.